Returns + Exchanges

Return or Exchange Policy – Our 100% Money Back Guarantee

At Intimate Fusion, your satisfaction is our priority. If you’re not completely satisfied with your purchase, we make returns and exchanges simple and hassle-free.

Easy Returns Within 30 Days

Simply return your item to us in its original condition within 30 days of receipt. We’ll process a full refund upon receipt of your returned item, excluding the original delivery charge.

Return Requirements

To ensure a smooth return process, please make sure your returned items are:

• Unused and in original condition
• Returned in original packaging
• Include any enclosed documentation or accessories

Exchange Option

Prefer an exchange instead? No problem! We’re happy to exchange your item for a different size, color, or alternative product of equal value.

Important Return Guidelines

Time Limit: Items must be dispatched for return within 30 days of delivery (unless we’ve notified you of different terms for specific products).

Shipping Responsibility: You’re responsible for the item until it reaches us safely. For your protection, we recommend using a tracked and insured delivery service when returning items.

Return Shipping Costs: The cost of returning items is your responsibility, except when goods are faulty – in which case we’ll cover return shipping and provide a full refund including original delivery charges.

Returns Address

Please send all returns to:

Intimate Fusion
PO BOX 228
Hitchin
Herts SG4 0WW

Questions?

If you have any questions about returns or exchanges, don’t hesitate to contact us at [email protected]. We’re here to help make your experience with Intimate Fusion exceptional.